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Contact Hometown Health

Contact our Customer Services Department

We encourage you to contact Hometown Health's Customer Services Department if you have any questions or concerns regarding your health-insurance products. The department can assist you with contract and benefit questions, service issues, and problem resolution.

Our email address is:

You can reach us:

  • By phone at 775-982-3232, or toll free 800-336-0123, Monday through Friday 8 a.m. - 5 p.m. Since we receive most of our calls on Mondays, you may wish to call on other weekdays to avoid delays.
  • Our fax number is 775-982-3741, Attention: Customer Services Department.
  • For the hearing impaired, please dial the State Relay Service number 711.

Visit our Customer Services Department at:
830 Harvard Way
Reno, NV 89502
Monday through Friday, 8:00 a.m. - 5:00 p.m. You do not need an appointment.

    Our mailing address is:
    Hometown Health

    830 Harvard Way
    Reno, NV 89502


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